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Increasing Organizational Capacity for Mission-Driven Organizations
When your operations are aligned with your strategy,
you're positioned to demonstrate sustained impact
I've seen when operations aren't working,
and how to fix it.
Over four years working as a fractional COO with national nonprofits, I've noticed something: operational breakdowns follow patterns. 3 things consistently bring organizations to me:
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1. Good people are leaving.
Not because of pay. Because roles are unclear, handoffs are broken, or systems make their work unnecessarily frustrating.
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2. Strategic plans aren't getting done.
The plan exists. The board approved it. But months later, when someone asks "Are we making progress?" the honest answer is no.
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3. Leaders keep asking: "Isn't there an easier way?"
You're working harder than ever. But something fundamental isn't working, and you can't quite name what's getting in your way.
Here's what I bring:
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Operational stability (I scaled a company from 10 to 72 people in chaos, I know how to implement the right type of rigor under pressure)
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Nonprofit operational experience (3+ years as fractional COO, 20+ years on nonprofit boards, I understand mission-driven work)
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Pattern recognition (I've seen these problems dozens of times and know how to diagnose what's actually broken)
I haven't been an ED. But I've been the operational partner EDs call when they recognize that things are not working smoothly and need someone who can help them get unstuck. Systematically.
"Kevin has a for-profit brain and a non-profit heart. He uses his vast experience to help organizations achieve meaningful outcomes. He challenged us to determine which measures truly matter for our stakeholders and organizational success. And taught us – so we now have the knowledge – specific strategies and big picture approaches to work more effectively as a team.“
-Executive Director, Cape Fear Literacy Council
"Kevin's insight, professionalism, and genuine commitment to strengthening nonprofits in our community and beyond make him an exceptional partner for any organization or company seeking to grow its impact and effectiveness.
-CEO, A Safe Place
Who This is For
Nonprofits (Executive Directors & Boards)
Endowment-Funded Capacity Building
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We install a simple, human-focused, weekly rhythm, clarify handoffs, and stand up simple metrics dashboards that organizations actually use.
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$90k+ endowment-funded capacity building projects
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Funder-ready reporting systems that drive decisions
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Businesses under 150 people
Clarity throughout the organization.
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We translate strategy into weekly commitments, smoother handoffs, and faster decisions without burning people out.​​
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+56% revenue after ops redesign
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Restored operating discipline across 9 locations
How we get there (a sample)
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You're Ready for This Work If
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You're already delivering programs but operational challenges are impeding your growth
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Your strategic plan exists but isn't driving daily decisions
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You need data/reporting systems to satisfy funder requirements
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Your team is stretched thin and you need capacity planning
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You have capacity building funding but need help operationalizing it