“I keep thinking there has to be an easier way to do this.
I know I should do something, but I'm not sure what.”
I'm Kevin Hicks, a COO who works with multiple organizations.
I usually work on-site one or two days a week for six to nine months, with the time and scope agreed upon based on an organization's needs.
I work alongside you and your leadership team to help work get done and help your people execute effectively.
I mentor you, the executive, through the changes.
"Kevin has a for-profit brain and a non-profit heart."
-Executive Director, Cape Fear Literacy Council
What shifted for the team
"He uses his vast experience to help organizations achieve meaningful outcomes. He challenged us to determine which measures truly matter for our stakeholders and organizational success. And taught us – so we now have the knowledge – specific strategies and big picture approaches to work more effectively as a team."
Read about the full client experience →
How I Help
Team success
As your COO, I work directly with your leadership team on the decisions we're facing.
We clarify roles, assign accountability, and make sure strategic decisions actually get carried through to completion.
Support for the Executive
While the organization evolves, I mentor you through the tough leadership choices you are carrying as an executive.
Part of my role is helping you decide what needs attention now and what can wait, including how to help your board understand the progress being made.
Operations aligned with your mission
Your people learn how to stay mission-focused as they participate in the decisions about the work.
We give each change we implement time to settle, and we learn from what happens, leaving the team self-sufficient long after the engagement ends.
You may be seeing good people leave, or a strategic plan may be producing less progress than you expected. I begin by asking questions about what is happening and where the work slows down.